Our commitment to accessibility

About this statement

This accessibility statement applies to rentalsandsales.co.uk. It is published by Rentals & Sales.CO.UK Ltd. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

What we do to support accessibility

• Semantic HTML headings, landmarks and ARIA labels to support screen readers.
• Keyboard-navigable forms, menus and interactive components.
• Sufficient colour contrast ratios across our brand palette.
• Responsive design that works across desktop, tablet and mobile devices.
• Descriptive alt text for property images.
• Clear, plain-language content written for readability.
• Visible focus indicators on interactive elements.
• Screen-reader-only labels on form inputs where visual labels are not shown.

Known limitations

We are aware of the following areas where accessibility may not yet meet WCAG 2.2 AA in full:

• Some third-party embedded content (e.g. cookie consent banners, external chat widgets) may not fully meet accessibility standards.
• Older property images sourced from external feeds may lack descriptive alt text.
• PDF documents such as certificates may not be fully tagged for screen readers.

We are actively working to address these issues and will update this page as improvements are made.

Feedback and contact

If you experience any difficulty accessing content on our website, or have suggestions for improvement, please contact us:

• Email: Wimbledon@rentalsandsales.co.uk
• Phone: 020 8944 6212
• Post: Rentals & Sales, 45 Quicks Road, Wimbledon, London SW19 1EY

We will do our best to respond within 5 working days and to provide the information you need in an accessible format.

Enforcement

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.