Control your cookie preferences
Our website uses cookies to deliver essential functionality and help us understand how visitors interact with the site.
Essential cookies (always on)
Required for core functions such as remembering valuation submissions, maintaining sessions within the landlord portal, and enabling security/security protections. These cookies do not require consent.
Analytics & measurement
When you accept marketing cookies we load Google Analytics 4 and Google Tag Manager to understand how visitors engage with our pages and campaigns. Events may include landing page views, concierge usage and form completions so we can improve service quality.
Advertising & remarketing
Google Ads and Meta Platforms pixels run only after consent. They allow us to build landlord remarketing audiences and tailor adverts based on pages viewed. You can withdraw consent at any time—remarketing will then stop and any new activity will not be tracked.
Chat & concierge
Our AI concierge stores conversation transcripts so a specialist can follow up with your permission. Any optional analytics around chat performance only run if you accept cookies.
Embedded third-party services
Some property media (e.g. video tours) may set their own cookies. Where possible we use privacy-enhanced modes, but you can disable these in your browser if preferred.
Update your consent
Want to change your cookie choices? Resetting will clear your current preference and reload the page so you can decide again.
Other ways to control cookies
- Adjust browser settings to block or delete cookies at any time.
- Use Google’s Analytics opt-out browser add-on if you prefer not to be measured.
- Contact us if you want a copy of the data we hold or to request deletion.
This policy was last updated in November 2025 and is reviewed annually.
Key cookies we use
| Name | Category | Duration | Purpose |
|---|---|---|---|
| rs-cookie-consent | Essential | 12 months | Stores whether you accepted or declined optional cookies. |
| rns_session / rns_refresh | Essential | 15 minutes / 30 days | Authenticates logged-in dashboard users and prevents fraud. |
| _ga, _ga_* | Analytics (optional) | 13 months | Google Analytics identifiers, loaded only after consent. |
| _fbp, _fbc | Advertising (optional) | 90 days | Meta Pixel cookies for remarketing when consent is granted. |