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Mortgage Strategy14 May 2026Medium risk

Help to Buy Confusion Persists: What London Landlords Need to Know and Do Now

Nearly a third of Brits mistakenly believe the Help to Buy equity loan scheme is still available in England, even though it closed in October 2022. This ongoing confusion affects tenant expectations and interactions, making it crucial for London landlords to update their communications, understand regional scheme differences, and guide tenants accurately about homebuying assistance.

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The Help to Buy Equity Loan Scheme: What Has Changed?

The government's Help to Buy equity loan scheme, once a popular route for first-time buyers and home movers, officially ended in England and Scotland in October 2022. However, it remains active in Wales until September 2026, offering up to 20% equity loans to eligible buyers under favourable terms.

Despite these clear cut-off dates, recent research by David Wilson Homes via Mortgage Strategy reveals that 32% of Brits still believe Help to Buy is available in England. This widespread misconception risks confusing tenants and prospective buyers, potentially complicating rental negotiations and homeownership conversations.

Why This Matters to London Landlords

London landlords, especially those managing single units or HMOs, often engage with tenants who may be first-time buyers or considering home purchase schemes. Misunderstandings about Help to Buy availability can lead to unrealistic tenant expectations concerning deposits and purchase affordability.

For portfolio landlords and accidental landlords who may not frequently review mortgage or homebuying updates, this confusion can affect tenant retention and communication strategies.

Practical Implications for Landlords

1. Review and Update Tenant Communications: Ensure all tenant-facing materials—tenancy agreements, welcome packs, newsletters—clearly state that Help to Buy equity loans are no longer available in England and Scotland. Highlight that the scheme still operates only in Wales to avoid ambiguity.

2. Train Staff and Agents: If using letting agents or property managers, provide them with current training on government homeownership schemes, including shared ownership and deposit requirements. This prepares your team to answer tenant queries confidently and accurately.

3. Clarify Deposit and Eligibility Confusion: Misconceptions extend beyond Help to Buy. Many tenants overestimate deposit sizes or misunderstand shared ownership eligibility. Landlords should be ready to direct tenants to reliable sources or mortgage advisers for tailored advice.

4. Monitor Tenant Feedback: Track tenant questions or concerns about homebuying assistance during tenancy reviews or exit interviews to identify misinformation and refine your communication.

Next Steps for London Landlords

  • Audit all marketing and tenant materials by July 2024: Remove outdated Help to Buy references for England and Scotland and clearly depict regional scheme availability.
  • Schedule staff training this quarter: Collaborate with mortgage advisers or housing experts to deliver concise updates on homeownership support schemes.
  • Establish a referral network: Identify trusted mortgage advisers or housing charities for tenant guidance.
  • Include scheme updates in tenant onboarding: Provide clear verbal and written statements about current government schemes during new tenancy sign-ups.

How Rentals & Sales Can Support You

Our landlord intelligence hub offers bespoke portfolio reviews and compliance audits to ensure your tenant communications and operations reflect the latest housing market realities. We also assist with staff training programmes and tenant engagement strategies tailored to your portfolio.

Compliance Disclaimer

This article is for informational purposes only and does not constitute legal or financial advice. Landlords should consult qualified professionals for specific compliance obligations or tenant advice regarding government homeownership schemes.

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